Apex Consulting Services
Public Schedule
May 31 to June 4, 2010
ITIL V2-V3 Manager's Bridge
Ottawa, ON
ITIL V3 Courses Now Available
Foundation
V3 Foundation
V2-V3 Foundation Bridge
Lifecycle Courses
Service Operation
Service Transition
Capability Courses
Operational Support & Analysis
Release Control & Validation
Service Offering & Agreement
V2-V3 Managers Bridge
Accredited Partners
Fox IT
Service Now

Service-now.com is the first and only on-demand web-based IT service and asset management solution. It is self-upgrading, customizable, and complete with built-in reporting, analytics and a broad range of modules. Service-now.com provides enterprise class functionality at a fraction of the cost of legacy client/server applications.

Service-now.com is a hosted solution, licensed on a subscription basis. It is the first and only On Demand, Web 2.0 solution (AJAX and SOAP enabled) that requires only a browser and an internet connection.

With Service-now.com, you only pay for what you use. The product requires absolutely no infrastructure and is fully compatible with ITIL best practice.

Service-now.com features:

  • Completely web-based
  • Based on ITIL and built on a dynamic CMDB
  • A set of fully integrated applications including:
  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management
  • Service Catalogue and Service Level Agreements
  • Asset Management
  • Robust and easy to use reporting and OLAP analytics
  • Service extensions including employee self-service and knowledge management
  • Delivered as a service and licensed on a subscription basis

why Service-now.com is different

  • No software to install and manage
  • Implemented in days
  • Easy to use, easy to customize, and easy to maintain
  • Licensed on a subscription basis
  • Automatically upgraded without additional fees

why Apex Consulting and Service-now.com

The Apex Consulting and Service-now.com partnership brings together Fox IT’s thought leadership and practical experience in IT service management implementation with the only integrated, on-demand service and asset management product.

This combination enables clients to rapidly and cost-effectively deploy and/or optimize their service management processes using established best practice supported by superior technology.

experience Service-now.com

Visit www.service-now.com/foxit for a full-featured demonstration version of this unique product. Please contact us for further information including pricing and a facilitated demonstration.