Apex Consulting Services
Public Schedule
May 31 to June 4, 2010
ITIL V2-V3 Manager's Bridge
Ottawa, ON
ITIL V3 Courses Now Available
Foundation
V3 Foundation
V2-V3 Foundation Bridge
Lifecycle Courses
Service Operation
Service Transition
Capability Courses
Operational Support & Analysis
Release Control & Validation
Service Offering & Agreement
V2-V3 Managers Bridge
Accredited Partners
Fox IT

Apex Consulting's IT service management training offerings help individual IT practitioners quickly leverage service management concepts and practices in their daily work.  Courses are based on ITIL, ISO20000, and MOF best practice.

Apex Consulting's courses are delivered by experienced consultants and feature established instructional design and adult learning concepts.  ITIL training offerings are accredited by the ISEB and EXIN and all courses available for on-site delivery.

We employ thorough needs analysis in advance of all our education offerings to ensure we meet clients' success criteria. We can develop blended learning programs that incorporate multiple delivery media and work with corporate universities to develop customized education programs.

Our introductory training offerings present the concepts, practices, and terms central to IT service management. Our application education offerings present ideas and techniques for implementing service management concepts and practices.

In addition to the packaged offerings above, we deliver custom presentations and workshops tailored to clients' specific needs and objectives.